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Access to Information

Code on Access to Information

The Government exists to serve the community within available resources. To this end, it recognises the need for the community to be well informed about the Government, the services it provides and the basis for policies and decisions that affect individuals and the community as a whole.

The Code on Access to Information (the Code) defines the scope of the information that will be provided, sets out how the information will be made available either routinely or in response to a request, and lays down procedures governing its prompt release.

The Code authorises and requires civil servants, routinely or on request, to provide information unless there are specific reasons for not doing so. These reasons are set out in Part 2 of the Code and will normally be referred to if a request for information is refused.

Requests for information will be handled as promptly and helpfully as possible and if necessary, members of the public may be approached to clarify their requests or the requests may be directed to the most appropriate department. Procedures will be kept as simple as possible.

The Code also sets out procedures for review or complaint if a member of the public considers that the provisions of the Code have not been properly applied.

The Code can be accessed at http://www.access.gov.hk.Opens a new window

Request for information held by SRPA

The request for information may be put in writing by way of a letter or the application form and addressed to the Data and Access to Information Coordinator, Sales of First-hand Residential Properties Authority by mail, fax or email. Contact details are available in “Contact Us”. The application form is available in hard copy at the SRPA Resource Centre and can be downloaded below.

Where possible, the SRPA will make available the information within 10 days of receipt of a written request. If that is not possible, the SRPA will advise the applicant of this by an interim reply within 10 calendar days of receipt of the request. The target response time will then be 21 calendar days from receipt of the request. The maximum response time under exceptional circumstances should not normally exceed 51 calendar days from date of receipt of a request.

Other than publications which are available free of charge, or at costs specified, the following photocopying charge may be levied in relation to an application for access to information held by the SRPA:

The standard fee of photocopying in black and white on A3 or A4 papers shall be HK$1.5 or HK$1.3 respectively (with effect from 10 September 2018) per photocopy unless otherwise provided by enactment or approved by the Secretary for Financial Services and the Treasury. The above charge is subject to revision from time to time.