Frequently Asked Questions and Answers

Vendors are not required to provide show flats. But if show flats are provided, the show flats should be constructed according to the requirements in the Ordinance. For any “modified show flat” for a residential property to be provided for viewing by the general public, there must first be an “unmodified show flat” for the same property. That said, there is no requirement under the Ordinance on the sequence of viewing those two types of show flats. Sales brochures should have been made available to the public by the vendors when the show flats are made available for viewing.

For unmodified show flats, the vendor should not restrict the viewers from taking measurements, photographs and videos of the show flats. For modified show flats, the vendor should not restrict the viewers from taking measurements of the show flats but may disallow the viewers from taking photographs and videos.

Under the Ordinance, for the sale of first-hand completed residential properties, vendors should, before arranging the purchaser to sign the preliminary agreement for sale and purchase, arrange that purchaser to view the particular property that he wishes to purchase. If it is not reasonably practicable to arrange viewing of that particular property, the vendor should arrange the purchaser to view a comparable property.

If the vendor has offered to arrange a purchaser to view a comparable property but the latter has declined the offer, the vendor may, to safeguard his interest, ask the purchaser to confirm in writing that he has declined the offer from the vendor to view the comparable property.